To withdraw real money from your wallet, you'll need to submit a withdrawal request. For members who have completed KYC, withdrawal requests are generally processed Within 1 to 24 hours is processed. Withdrawals via bKash and Nagad are the fastest — funds typically arrive within 2–4 hours. Bank transfers may take 1–3 business days.
There is a set limit for withdrawals — a minimum of ৳500 per transaction is required. The maximum daily withdrawal amount depends on your account level and verification status. If your withdrawal request has been pending for more than 24 hours, please support@77bb.me— email us or reach out via live chat.
Change address or contact details: You can do this directly by logging in and going to "Account → Profile Settings".
Change mobile number: This requires a few extra verification steps for security reasons. Here's how it works —
- Log in and go to "Settings → Security → Change Mobile Number".
- An OTP will be sent to your current number — use it to verify your identity.
- Enter your new number and confirm it with the OTP sent to that number.
Change name: Your registered name cannot be changed directly, as it is linked to your KYC information. If there's an error in your name, contact support — submit a request with supporting documents and it will be corrected.
- Log in to your account And confirm your wallet balance (a minimum of ৳100 is all you need).
- From the menu "Live Casino" Go to section.
- Choose a game — Live Baccarat The easiest game to get started with. There's also roulette, blackjack, and much more.
- Once you enter a game, the dealer will appear on screen with the betting interface at the bottom. Select your chip size and click on the table to place your bet.
- Every game has its own rules — once you're inside a game, look for the "Rules" or "How to play" option for step-by-step instructions.
- bKash: Minimum ৳100
- Nagad: Minimum ৳100
- Rocket: Minimum ৳100
- Bank Transfer: Minimum ৳500
There is generally no maximum deposit limit, though large deposits may require KYC verification.
Keep in mind — To claim the welcome bonus A minimum deposit amount is required. For full bonus terms and conditions, Bonus Page Yes. Always use your own verified payment account when making deposits — depositing from someone else's mobile banking account may cause issues.
1. Live Chat (fastest): Click the chat icon at the bottom right of the site and you'll be connected to a support agent instantly. Service hours: 24 hours, 7 days. Most common issues are resolved within 2–5 minutes. Support is available in Bengali — no English required.
2. Email Support: support@77bb.me — for detailed complaints, KYC queries, withdrawal issues, or self-exclusion requests, send us an email. Typically, Within 4–24 hours you'll receive a response. Including your account number and a description of the issue in your email helps speed up the resolution.
3. FAQ & Self-Service: Many issues can be resolved on your own through Account Settings — including limit adjustments, password resets, and cooling-off periods.
For urgent matters (such as an unrecognized login or suspicious transaction) — contact us via live chat and change your password immediately.
- Go to the Sports section and click the odds on your first event — it will be added to your bet slip.
- Then keep clicking the odds on other matches or events — each selection will be added to your bet slip.
- On the bet slip, you'll see two options: "Single Bet" and "Accumulator." Select "Accumulator."
- Enter your total stake — the slip will automatically calculate your potential winnings.
- Once confirmed, your bet will be placed.
- Sports Betting: Minimum ৳10 per bet
- Live In-Play Betting: Minimum ৳10
- Accumulator Bet: Minimum ৳10 in total
- Live Casino: Varies by table — typically starting from ৳20–50
The maximum bet amount depends on the event, market, and your account level. Certain high-value events may have higher maximum limits.
A tip for new members — start with small bets to get a feel for the platform. Set a budget and Responsible Gaming Use the tools.